Offshore teams for Australian businesses
Australian-managed offshore teams, billed in Australian dollars.
We hire, employ and manage your offshore team. You get a dedicated person in your business, and one Australian account manager to call when you need anything.
- 20+ years of HR experience
- Australian-owned
- Billed in AUD
- Australian account manager
Manila team
Experienced HR team
Based in Australia
A people business
Your best people are stuck doing admin.
Consultants, coordinators and managers spend their week on rosters, invoices, inboxes and follow-ups.
Hiring more local admin staff is expensive, and the phones still ring after 5pm.
Many owners have tried offshoring before, and the provider went quiet once the contract was signed.
We place real people, hired properly and treated well. That is why they stay.
What your offshore team member does
Concrete tasks, done inside your systems. Your onshore team keeps the work that earns revenue.
Admin and executive assistants
Inbox, calendar, chasing, reporting and document prep.
See tasks 02Customer support and phone coverage
Phones, call backs, email and chat, including after hours.
See tasks 03Bookkeeping, accounts payable and receivable
Reconciliations, bills, invoicing and debtor follow-up.
See tasks 04Recruitment resourcing
Sourcing, screening, ads and CRM upkeep for your consultants.
See tasks 0524/7 coverage
Real people answering overnight, on weekends and public holidays.
See tasksSavings calculator
Budget 20% to 30% of what the same role costs onshore.
Type the salary of a role you are hiring for. See what an offshore team member costs, and what comes off your plate.
We tell owners to budget 20% to 30%, depending on the role.
Off your table
- No more worrying about sick leave
- No more worrying about HR
- No more worrying about public holidays
- No recruitment fees or job ads
- No payroll, super or local tax admin
- No desk, laptop or software setup
Your offshore team member, per year
$25,000
Saving per year
$75,000
Your time back
192 hrs
An estimate based on base salary. Super, payroll tax, leave cover and recruitment fees make the onshore cost higher again. We confirm your real price on the call.
Get my exact priceIndustries we know well
Recruitment agencies
Resourcers and admin support so your consultants can place and sell.
Labour hire
After-hours shift fill, onboarding and payroll prep, handled.
NDIS providers
Intake, rostering and claims admin, with clear limits and strong privacy controls.
Aged care providers
Rostering, enquiries and billing admin, so managers can manage.
Accounting and bookkeeping firms
Trained bookkeepers in Xero, MYOB and QuickBooks. Preparation only, you sign off.
How it works
- 01
Brief
A 20 minute call. We learn what your team does and where the hours go.
- 02
Recruit
We design the role and recruit. You interview a shortlist and choose.
- 03
Onboard
Your team member is set up inside your systems, with your process.
- 04
Manage
Your Australian account manager handles employment, leave and anything else.
Your team keeps working while Australia sleeps.
Teams in Manila, Cairo and Warsaw cover nights, weekends and public holidays. Each person works a normal shift in their own country.
6pm to 11pm AEST
Evening shift picks up from your office
11pm to 4am AEST
Overnight team handles calls and processing
4am to 8.30am AEST
Early shift covers sick calls and shift fill
8.30am AEST
Handover note waiting in your inbox
Why owners choose Navigate
Australian-owned
Your account manager is in Australia and understands Fair Work, the ATO and the traps that catch local employers.
Fixed price in AUD
One monthly price per role. Reviewed each quarter so exchange rate gains come back to you.
Built around you
Roles are designed for your business, not taken from a package list.
Compliance handled in-country
We employ your team member locally and manage tax, payroll and employment law where they live.
What owners tell us
Our consultants were spending half their week on admin. Our offshore resourcer now handles sourcing, screening and scheduling, and the team is back on the phones with clients and candidates.
Rostering admin and family enquiries used to take over our managers’ week. Navigate’s team keeps on top of both, and our managers are back on the floor with residents and staff.
Month end used to mean late nights. Our offshore bookkeeper keeps accounts payable and receivable current, so we spend our time advising clients instead of entering data.
Calls after hours now get answered by a real person. The team feels like part of ours, and our Australian account manager is one call away.
Common questions
Is offshoring legal for an Australian business?+
Yes. Navigate employs your team member in their own country and handles local employment law, tax and payroll. Our compliance page explains the structure in plain words.
Who employs my offshore team member?+
We do, in their country. You direct their daily work. Your Australian account manager handles everything else.
Will the quality be good enough?+
Our team recruits for the skills and communication your role needs. Navigate was founded by an HR professional with over 20 years of experience. You interview a shortlist and choose who joins your team.
Will this replace my current staff?+
That is not how our clients use it. Offshore staff take the admin so your onshore team can spend more time with customers.
How is pricing set?+
As a guide, budget 20% to 30% of what the same role costs onshore. You pay one fixed monthly price in Australian dollars, reviewed each quarter so exchange rate gains are passed on to you.
Is my data safe?+
Your team member works in your systems with their own login and multi-factor authentication. You stay in control of access.
Talk to an experienced HR professional in Australia first.
A 20 minute call with our australian hr team. We ask about your business, tell you honestly what an offshore team member can and cannot do, and give you a price. No obligation.